The phone support team has been an incredible help to our OB-GYN
practice.
In our clinics, patients often call with urgent concerns and
sensitive questions. The phone operators from Cardinal Assistants handle every interaction with empathy, professionalism, and patience. They are professional, compassionate, and always make our patients feel heard and cared for. Call handling has become much smoother and more efficient since working with Cardinal Assistants. They’ve become an important extension of our practice.
Walk In GYN Care
Our podiatry practice sees patients both in-office and in senior living facilities,
so communication and coordination are extremely important. Our remote assistants help immensely with this.
They understand the importance of timely communication, especially for our elderly patients and partner facilities. They are also a big help with schedules, insurance verification, and documentation.
Dr. William Sutton, DPM
Podiatrist, Advanced Foot and Ankle Care, Inc.
My remote assistants have been absolutely amazing to work with. They have been incredibly reliable.
Their attention to detail and
thoroughness with notes is the best. I’ve been incredibly grateful for all of these years working together. Our remote assistants have been a tremendous support to our practice over the years.
Jason Graf PA-C
COO, Chestnut Health
Our Services
Remote Administrative Assistant
Our remote medical administrative assistants handle scheduling, insurance verification, patient communication, and other front-office tasks.
Remote Medical Scribe/Transcriptionist
Our remote medical scribes and transcriptionists handle your clinical documentation in real time or from recorded dictation, keeping your EHR accurate and current.
Remote Phone Support
Our remote phone support answer calls, schedule appointments, route messages, and provide professional patient support.
Simple.
Using our service is simple. We charge a rate starting at $10/hour, and we require no long-term contracts. You get to work with the same assistant everyday, ensuring familiarity with your system and workflow.
Highly Qualified.
All our assistants are registered nurses and other medical professionals. They are HIPAA trained and certified, and trained by a US-certified medical documentation professional.
Flexible.
You can have your assistant use any EHR/EMR that you want. You can assign your assistant multiple tasks or assign them specific roles to meet the needs of your practice. They can also adjust their work hours to coincide your time zone.
01
Assess
Tell us your staffing needs, and we'll help you find the right support.
02
Respond
Get a quick response from one of our representatives.
03
Match
We will match you with a suitable candidate.
04
Connect
Connect with your assistant.
05
Start
Schedule your assistant and delegate tasks.
